If you lost your password, don't worry! We have a password reminder feature on the login page called 'Forgot Password?' (see screenshot).
Tip: Please add 'firstname.lastname@example.org' to your address book to ensure delivery to your email inbox
Here are some things to try:
1) Add this email to your email contacts: email@example.com
2) Use the forgot password feature on the login page (enter your email address)
3) Make sure you are on the correct login page (Apprentice versus Volunteer)
4) Check your Spam/Junk Mail folders
Note: We can always retrieve your password manually, just ask and we will give it to you! With a small support team, please try the above steps first as that may resolve your issue faster than we can manually retrieve your password.